Casinopus Terms & Conditions — fully in Bengali

1Eligibility & Membership

There are certain basic eligibility requirements to participate on the Casinopus platform. These conditions apply equally to all members.

• You must be at least 18 years old. casinopus does not allow minors to register and reserves the right to verify your age at any time.
• You are responsible for confirming that online gaming is not prohibited by law in your country of residence.
• Each person may only register one account. If multiple accounts are detected, all associated accounts will be closed and balances may be forfeited.
• All information provided at registration must be accurate and kept up to date.
• Immediate family members of Casinopus employees are not eligible to participate on the platform.

2Account Rules

Members are responsible for the security and proper management of their own Casinopus account.

• Your login credentials (password, OTP) must not be shared with any third party. casinopus will not be held responsible for any unauthorized access to your account.
• Only one person may access the account, and placing bets on behalf of others is strictly prohibited.
• Casinopus may temporarily suspend an account if suspicious activity is detected.
• Identity verification may be required to make changes to your account details.

3Deposits & Withdrawals

Payments at Casinopus are transparent and fast. The following limits apply to all members.

• Your account must be fully verified (KYC complete) before you can make a withdrawal.
• Payments will only be processed to a method registered in the member's own name. Transfers to third-party accounts are strictly prohibited.
• Daily withdrawal limits are set according to VIP tier. Diamond VIP members receive the highest limits.
• Winnings derived from bonuses must meet the specified wagering requirements before a withdrawal can be made.

4Bonuses & Promotions

Casinopus offers a variety of bonuses. Each bonus has its own terms and conditions, which you should review before claiming.

• Welcome Bonus: 100% bonus on your first deposit. To withdraw bonus funds, you must wager at least 20x (×20) the bonus amount.
• Bonus Validity: Bonuses must generally be used within 30 days of being credited. Any unused bonus will be automatically forfeited once it expires.
• Free Spins: Applicable to selected slots games. Free spin winnings are generally subject to a ×30 wagering requirement.
• A member may not claim the same promotional offer more than once.
• Casinopus reserves the right to modify, cancel, or withdraw any bonus offer at any time.

5Gaming Rules

All games on Casinopus are sourced from licensed providers and independently audited. The rules below apply across all game categories.

• Each game has its own rules. It is the member's responsibility to read them before playing.
• If a game is interrupted due to a technical error, Casinopus will settle the round fairly based on the game log.
• In the event of a dispute over a game outcome, the game provider's server logs shall serve as the final and definitive evidence.
• In Sports Betting, bets will be settled within 48 hours of the official result being published.

6Prohibited Activities

The following activities are strictly prohibited on the Casinopus platform. Violating these restrictions will result in account closure and balance forfeiture.

• Placing bets using automated software, bots, or scripts.
• Exploiting vulnerabilities in any game system or RNG.
• Using the platform for money laundering or any form of illegal financial activity.
• Operating multiple accounts to exploit promotional offers.
• Threatening, harassing, or abusive behavior toward other members or staff.
• Using Casinopus intellectual property or content without authorization.

7Responsible Gaming

Casinopus believes gaming is for entertainment — not a solution to life's problems. That's why we actively support responsible gaming.

• Deposit Limit: Members can set their own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Cooling-off periods of 24 hours up to 30 days are available.
• Self-Exclusion: Any member may self-exclude for a period of 6 months or longer.
• We conduct KYC verification to protect minors from accessing accounts.

If you feel that gambling is getting out of your control, please Responsible Gaming Read this page or contact support.

8Account Closure & Suspension

Casinopus may temporarily suspend or permanently close an account under the following circumstances.

If you wish to close your account, contact the support team. Any valid balance remaining will be returned to your registered payment method.

9Dispute Resolution

Casinopus takes all member complaints seriously and works to resolve them as quickly as possible.

• For any dispute, reach out via support chat or email first. Most issues are resolved within 24–48 hours.
• Game server logs, transaction history, and support conversations are used as evidence in dispute resolution.
• Complaint submission window: all complaints must be submitted within 30 days of the relevant incident.
• If you are not satisfied with Casinopus's decision, you may appeal to the relevant licensing authority.

10Policy on Changes to Terms

Casinopus reserves the right to modify these terms and conditions at any time. For significant changes:

• Members will be notified via their registered email or platform notifications.
• The effective date of any changes will be clearly stated.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.